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A global outage of Microsoft 365 disrupted Outlook access and affected Teams and Copilot functionalities due to server errors. The issue began on Thursday in the U.S. and continued into Friday in Asia and Australia, with over 130,000 reports of problems in the U.S. alone. Microsoft identified unexpected server failures as the cause, leading to connectivity issues with Exchange Online, which supports email and calendar functions. The outage impacted various sectors, including government and airlines, while some functionalities remained operational. Recovery efforts were complicated by user reconnections, and Microsoft is reassessing its service dependencies.
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