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Elevators often feature mirrors, a practice that began post-World War II to address complaints about slow rides. Psychologists suggested that mirrors could distract passengers, making wait times feel shorter. This simple addition significantly reduced complaints without costly upgrades. Mirrors also create an illusion of space, alleviating feelings of claustrophobia, and provide practical visibility for passengers. Today, while modern elevators may include screens, mirrors remain a cost-effective solution for enhancing the passenger experience.