economedia.ro/peste-11-000-de-pasageri-dan-air-afe

Over 11,000 DAN AIR passengers had their bookings canceled despite having paid for tickets due to payment processor NETOPIA withholding funds. DAN AIR claims over €1.3 million is blocked and advises passengers to seek refunds directly from NETOPIA or through their card issuer. NETOPIA began withholding payments on October 23, 2026, and unilaterally terminated the processing contract on November 2. The airline asserts that this action led to the cancellation of reservations due to non-payment. Passengers are encouraged to include reservation codes and payment details in their refund requests. DAN AIR continues to operate flights using its own funds despite the financial strain caused by NETOPIA's actions.