Zdenek Romanek, CEO Raiffeisen Bank: „Nu alegem între oameni și tehnologie. Cele mai bune rezultate apar când le aducem împreună”

Zdenek Romanek, CEO of Raiffeisen Bank, emphasizes the importance of combining human skills with technology in banking. The bank has hired over 900 employees in the last two years and aims for more than 450 annual hires. Investments in AI and digital skills are increasing, with a focus on enhancing human interaction and decision-making. Romanek believes that technology should support, not replace, human roles, highlighting the need for empathy, communication, and critical thinking. Raiffeisen's strategy reflects a commitment to employee development and maintaining strong client relationships through personalized service.