Viitorul administrației locale: Primăria Blaj va avea un asistent virtual, bazat pe AI, care va oferi informații cetățenilor 24/7

The local administration of Blaj is advancing towards digitalization by introducing an AI-based virtual assistant on its website, providing 24/7 information to citizens. This initiative, costing over 1.8 million lei, aims to enhance communication between the municipality and users, streamline public service access, and automate internal processes. The project includes features like step-by-step guidance for forms, accessibility options, and continuous updates. Additionally, robotic process automation will manage internal tasks such as invoice processing and document generation, while an AI document management system will organize files efficiently. The project also ensures automatic monitoring of European-funded projects.