Record de solicitări ale românilor la ECC, direcția care soluționează gratuit reclamații transfrontaliere. Instituția a recuperat 370.000 de euro - Economica.net

In the first half of 2026, ECC Romania recovered a record €372,000 for consumers, significantly increasing the number of cross-border complaints. Romanian consumers submitted 5,250 requests, a rise of over 80% compared to the same period in 2025. The main sectors for complaints included transport, clothing, and household goods, with a notable increase in accommodation-related issues. Despite a decrease in transport complaints, those regarding accommodation rose by over 33%. ECC Romania can only handle cross-border complaints involving EU traders, Norway, and Iceland.