Recenzii online false sau defăimătoare: când reprezintă o opinie protejată și când pot genera răspundere civilă

Online reviews can express personal opinions or factual statements, impacting legal responsibility. While negative reviews are part of free speech, they must be based on truth. Distinguishing between opinion and fact is crucial; opinions are protected, but unfounded accusations can lead to civil liability. Courts consider the context and intent behind reviews, assessing their legitimacy and potential harm. Not all negative reviews warrant damages; proof of wrongdoing and its consequences is necessary. It's important to differentiate between personal experiences and unsubstantiated claims when posting reviews.