Noi reguli pentru pasageri: Biletele de avion cumpărate prin intermediari vor putea fi rambursate integral

The European Parliament has approved new regulations enhancing passenger rights within the EU, particularly regarding flight cancellations. Passengers who purchase tickets through intermediaries will now be entitled to full refunds, including intermediary fees, if their flights are canceled. Clearer timelines for refunds have been established, requiring intermediaries to process refunds within seven days after receiving funds from airlines. New standardized forms for refund requests will simplify the process for travelers. Additionally, the regulations emphasize the protection of passengers with disabilities, ensuring they receive necessary assistance during travel. These changes aim to harmonize passenger rights across EU member states and improve enforcement by national authorities.