Îți poate scumpi operatorul abonamentul fără să fii de acord? Când poți pleca fără să plătești penalități • Newsweek România

Telecom operators can legally increase subscription fees without customer consent under certain conditions. Customers must be notified in advance, and they can terminate contracts without penalties if they disagree with the changes. The National Authority for Management and Regulation in Communications (ANCOM) has noted a rise in complaints regarding unilateral contract modifications, with significant fines imposed on operators for non-compliance. Customers have the right to refuse changes unless they are beneficial or administrative. Notifications can be sent via various methods, and customers can choose their preferred format. ANCOM continues to monitor compliance and address widespread issues among providers.