Ghișeul online care îi scapă pe craioveni de drumurile la Primărie. Peste 50.000 de solicitări, procesate digital

The Smart Urban Mobility event showcases digital solutions transforming urban mobility in Romania. Craiova's online service portal allows citizens to submit requests and receive documents electronically, enhancing public service accessibility. The platform, integrated with the national identity system ROeID, has over 20,000 users and streamlines the process of obtaining official documents. This digital shift was accelerated by the pandemic, prompting municipalities to adapt to new ways of service delivery. Authorities at the event highlight how technology can improve citizen-administration interactions.