Cum să răspunzi corect la telefon? Ce să spui în loc de „da” sau „alo” când primești un apel • Newsweek România

Responding to phone calls appropriately is crucial for effective communication. Instead of using 'hello' or 'yes', more polite and informative phrases are recommended. For business calls, saying 'Good day, [your name] is listening' is ideal, while informal calls can start with a simple 'Hi'. Using phrases like 'I’m listening' conveys readiness to engage. It's important to avoid abrupt responses or a negative tone, as they can come off as rude. A friendly greeting sets a positive tone for the conversation.