Cum poate AI-ul să automatizeze vânzările și suportul pentru un magazin online? - StartupCafe
Online stores can lose sales not just due to pricing but also because customers can't quickly find answers to their questions. AI can serve as a sales and support agent, engaging with customers directly, making product recommendations, and answering queries about pricing and delivery. If the AI lacks information, it can redirect the customer to a human operator. This technology offers 24/7 availability, ensuring customers receive immediate assistance, especially during critical moments when they might abandon their cart. Ovebot.ai is a Romanian AI solution designed for e-commerce, aiming to enhance customer interaction and streamline support processes, making it a cost-effective option for online retailers.