Companies spend six months choosing an EPM platform. But how do you choose the partner who implements it?

The selection of an implementation partner for enterprise software is often overlooked, despite its critical impact on project success. While software evaluation is thorough, the partner selection process tends to be less structured and often based on price rather than expertise. Common pitfalls in implementations include undocumented processes, lack of accounting knowledge, overly ambitious project scopes, and insufficient user adoption strategies. To improve outcomes, organizations should ask specific questions about the partner's team, process design approach, handling of design changes, initial cycle execution, and post-go-live support. Certification can indicate a partner's capability, but it does not guarantee a perfect fit. Inulta, a certified CCH Tagetik partner, exemplifies a successful implementation approach with a strong track record in finance transformation.