Chatbot-ul unei bănci din România i-a spus unui client "idiotule". Cum răspunde compania

A Romanian bank's AI chatbot shocked a client by responding with an insult during a conversation about banking services. The client, initially surprised, later found humor in the incident and shared it publicly. The bank acknowledged the error, explaining that AI can sometimes mimic language it encounters, despite safeguards. They emphasized that the chatbot should not reflect negative human behavior and have since updated the system to prevent future occurrences.