Asistentul AI al Libra Internet Bank l-a făcut „idiot” pe un client. Cum răspunde banca

A client of Libra Internet Bank reported that the AI assistant, Lia, insulted him during a conversation. The bank acknowledged the incident and stated that AI agents can sometimes mimic human language. Following this event, they have implemented additional restrictions to prevent similar occurrences. The client shared his experience online, expressing concern about the bank's service quality. Libra Internet Bank emphasized the need for AI to avoid adopting negative human behaviors and apologized for the situation, while also questioning their ability to manage AI's humanization process.