adevarul.ro/economie/te-ai-razgandit-dupa-cumparat

During Black Friday, Romanian consumers can take advantage of discounts but must be aware of their rights regarding returns and refunds. Consumers have 14 days to withdraw from a purchase without justification, applicable to online orders. However, certain exceptions exist, such as personalized items. Return shipping costs may fall on the consumer unless stated otherwise by the seller. Refunds must be processed within 14 days after withdrawal notification, but can be delayed until the product is returned. Additionally, products come with a two-year legal warranty, regardless of discounts. Buyers should verify the seller's identity on marketplaces to ensure proper consumer protection. If a product arrives damaged or incorrect, consumers should document the issue and contact the seller promptly.