bizbrasov.ro/2026/10/30/gia-nou-asitent-ghiseul-ro

The Romanian Digitalization Authority has launched GIA, an AI assistant integrated into the Ghișeul.ro app, enhancing public service interactions. GIA allows users to pay taxes and fines through natural language conversations, streamlining administrative processes. It offers features like fine payment via photo and guidance for passport applications. GIA is available 24/7 and aims to simplify access to public services, reflecting a public-private partnership for improved citizen engagement. Future developments are planned to expand GIA's capabilities, making it a central access point for digital public services.