newsweek.ro/economie/adr-lanseaza-gia-asistentul-a

The Romanian Digitalization Authority has launched GIA, an AI assistant integrated into the Ghișeul.ro app, enhancing public service interactions. GIA offers personalized responses and allows users to pay taxes, fines, and access judicial records through natural language conversations. It also features functionalities for fine payments via photo and guidance for passport applications. This initiative aims to streamline administrative processes and improve user experience, with plans for further enhancements by 2026. GIA represents a significant step towards a more accessible and efficient public administration.