www.mediafax.ro/economic/gia-asistentul-ai-din-ghi

The new digital assistant GIA in the Ghișeul.ro app allows users to pay taxes, fines, and obtain judicial records through natural language conversation. It can automatically extract payment data from photos of documents, confirming transactions in under 30 seconds. GIA is available 24/7 for authenticated users, providing personalized responses based on user profiles and public information. It also guides users through passport application processes without needing to visit external sites. The integration of GIA represents a shift towards proactive public services. Future enhancements are planned for 2026, including expanded conversational services and access for non-registered users.