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Cărturești has reported a cybersecurity incident affecting its operations, first detected on October 22. The company assures users that there is no evidence of data breaches, particularly regarding financial information. Some services have been temporarily suspended as a precaution, and the website and app are currently unavailable. Physical stores remain open, but certain loyalty program features are not operational. Users are advised to be cautious of phishing attempts and to change passwords if reused elsewhere. The company is working with cybersecurity experts to resolve the issue and restore services safely.