newsweek.ro/pensie/casa-de-pensii-sute-de-mii-de-d
The Pension House is facing significant delays with hundreds of thousands of pension files pending due to issues with its costly IT system. As of August 31, 2024, over 9,000 requests were recorded in Alba County alone, with similar backlogs expected nationwide. The limited number of staff, only 7 operators and 3 verifiers for national pensions, exacerbates the situation. Additionally, the IT system, which cost €2.5 million, has not been functioning properly, hindering timely pension decisions. The implementation of new pension laws has further complicated matters, as the necessary software adaptations are still not fully operational.