www.mediafax.ro/life-inedit/cum-a-ajuns-o-agentie-

An Italian travel agency must compensate a newlywed couple €27,000 after a disastrous honeymoon in Peru and Colombia. The couple will receive €11,000 for the travel package and €16,000 in damages and legal fees. They discovered just before their flight that they would be traveling separately, and their shuttle did not arrive, forcing them to walk to their hotel. Many hotel rooms were cold and lacked hot water, with unsatisfactory bathrooms. After unsuccessfully trying to contact the Milan agency for assistance, the couple decided to sue.