Aproape toţi liderii din telecom se aşteaptă la creşteri semnificative de productivitate prin AI în următorii cinci ani - studiu EY-Parthenon - Economica.net

A recent EY-Parthenon study reveals that 97% of telecom leaders anticipate significant productivity gains from AI in the next five years. However, challenges such as workforce shortages and operational model issues may hinder this transformation. While AI is seen as a key driver for efficiency, the readiness of organizations to leverage these opportunities is questioned. Budget constraints and skill gaps are identified as major barriers, with many executives expecting workforce disruptions as AI becomes more integrated. Additionally, telecom companies are exploring new growth avenues outside their core services, particularly in cybersecurity and cloud services. The competitive landscape is also shifting, with satellite operators viewed as a significant disruptive force.