ANPC: Protecția consumatorilor nu se limitează la intervenție, ci pune accent pe prevenirea neconformităților

Consumer protection involves not only addressing non-compliance but also preventing it and promoting voluntary compliance among businesses. The National Authority for Consumer Protection (ANPC) emphasizes the importance of responsibility in ensuring service quality. Prior to the summer season, ANPC conducted informative campaigns for coastal businesses to help them understand legal requirements. Over 800 fines totaling over 4.5 million lei have been issued during these actions. The ANPC aims to maintain a culture of compliance and transparency while fostering dialogue between authorities and the hospitality sector to enhance service quality.