ANCOM:Users must take into account conditions under which parcel is accepted by postal service provider

ANCOM emphasizes the importance of proper packaging and adherence to postal service rules to ensure successful parcel delivery. Users should verify acceptance conditions, including weight limits and special handling requirements. Items prohibited by law or those that cannot be processed by standard equipment may be rejected. Special regulations apply to food products, and providers typically do not accept perishable items. Complaints about postal item handling should first be directed to the provider, with ANCOM as a secondary contact for unresolved issues.